Trident Udaipur

Excellent breakfast with multiple options. Once is treated likelihood a King. Trident took good care to celebrate my wife's 40th birthday by decorating the room and creating a wonderful cake . The gardens are beautiful with peacocks roaming around and with well manicured gardens. , the location is very pleasing . The staff is very generous with their time and attends the gues very well. It will always be Trident if given a choice. The breakfast is spoilt for choice .

Absolutely everything but staff were exceptional . I had to move from a terrible hotel that my travel agent booked me in to and it was like coming from hell and going into heaven . The staff in trident are angels who make everything right. They went way above the call of duty to look after us. Jayveer was beyond exceptional and did everything to make sure we were taken care of . The hotel itself is stunning , food brilliant etc but I have never in my life experienced anything like the staff at trident . Every single one of them . Lokendra in the restaurant was outstanding , Yashika who greeted us on our first day , Saksham , who gave great service and who got Pramod the chef to give me the recipe for their curry, the best I’ve ever tasted. I will come all the way from Ireland to stay just there again . I even cancelled the hotel I had booked in Jaipur and changed to to the Trident hotel in Jaipur and will stay with the Trident group anywhere I can from now on. Their staff are at a different level entirely, better than anything I’ve ever experienced. I have to again say thanks to Jayveer for sorting out a lot of problems we had yesterday. Cancelled trains, travel agent etc and for taking care of us so well .

The staff made this stay utterly amazing. I was so impressed with the service, they were friendly, helpful, and completely professional while being warm. They even gave us a thoughtful going away gift that was completely unexpected! My partner and I ended up getting sick during our stay (completely unrelated to the hotel), so we ended up extending our stay to a week. The staff nursed us back to health, even creating specially mixed teas for our throats when they noticed us coughing. There’s one main restaurant, but the food in the buffet changed often and all of the food was washed with the Oberoi’s own filtered water so we didn’t feel concerned even to eat a fresh salad. The place is also incredibly clean, like they even power wash the ground around the pool! The grounds were extensive and you can get around on their golf carts or bike rentals, but we went to the City Palace as well and it didn’t feel far away from everything. I’ve stayed in Mandarin Orientals, Fairmonts, etc. around the world and it felt like you were yet another guest, but here it felt like a second home. 12/10 would definitely recommend!

One of the best properties in India with exceptional customer service. We visited the property in August this year. Upon our arrival, we were greeted with a welcome drink. While we layed back on the couch with our welcome drink, the staff processed our check-in. Smoothest check-in ever. Each and every member of the staff was courteous, warm, friendly, and always ready for assistance with a smile. But I would like to call out a few names which really stood out in terms of customer service. One of them was Rupin. He gave us an entire walking tour of the property and explained the history behind every nook. He showed us the bada mahal and sunset point. He waited patiently for my family to relax at the sunset point and escoted us back to the property. I would also like to mention Chef Anuradha. She and her team prepared some delicious rajasthani dishes for us during our breakfast. These dishes were not on the buffet and were specifically made with our taste buds in mind. On our last day at the property, Chef Anuradha visited us on our breakfast table, and upon realising that we had a troubled stomach due to consumption of street food, she quickly got us some hot piping khichdi. Absolutely homemade style which is perfect for a delicate stomach. Absolutely talented chef ! I'd also like to mention Ashok from housekeeping and Aman from the breakfast restaurant who were always ready for assistance and demonstrated amazing customer service. I have travelled the world and stayed at many properties, but Trident will be one of my most cherished stays.

The staff and service was absolutely amazing from the moment we arrived up until the very last second of our stay. Everyone was super helpful and accommodating. I wasn't feeling well when we first arrived and the staff went out of their way to help and check up on me. Plus, the facilities are beautiful, the room was super comfortable, and the breakfast had lots of options.